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DIRECT TO CUSTOMERS (DTC)

Scale Your DTC Business and Maximize Profitability

SeedX helps you attract high-value customers, build loyalty, and drive sustainable growth while ensuring efficient customer acquisition cost (CAC) and maximizing lifetime value (CLTV).

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Turn DTC Challenges Into Growth Opportunities

Skyrocketing CAC, operational inefficiencies, and shrinking audience reach? SeedX is here to break through these barriers and help you scale smarter.

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Our Approach to DTC Success

Business First,
Marketing Second.

At SeedX, we believe in a “business first, marketing second” philosophy. Success starts with a strong foundation, which is why we prioritize essentials like pricing strategies, inventory management, and forecasting to support sustainable growth.

At the same time, we craft and implement marketing strategies that work in tandem with your ongoing business goals. By addressing challenges while marketing strategically, we ensure no opportunity is wasted as we amplify your company’s potential.

How We Drive Results

First, we build a solid business foundation, using financial modeling to optimize budget allocation, analyzing key metrics like LTV and CAC. Our goal is to focus investments on high-return opportunities while minimizing waste and ensuring financial decisions that deliver stakeholder satisfaction and long-term growth.

We leverage advanced cross-platform analytics to turn multi-channel data into actionable strategies. By aligning initiatives with business goals, we uncover growth opportunities and deliver measurable impact.

With the fundamentals in place, we develop and execute campaigns to test assumptions, refine messaging, and validate strategies. These tests provide invaluable insights, reducing risk and ensuring that larger investments yield optimal results.

Using data from our tests, we fine-tune campaigns, business processes, and customer touchpoints. This iterative approach ensures every element aligns with your goals, maximizing efficiency and enhancing your competitive edge.

Once optimized, we scale successful strategies across marketing channels and operational frameworks. This expansion drives sustained growth while maintaining the agility to adapt to new opportunities and market shifts.

Leverage DTC to Grow Retail and Wholesale

Get new customers to try your products and make a profit while fueling the growth of your largest segments.

At SeedX, we use Direct-to-Consumer (DTC) as a transformative growth engine to drive lift across every channel you have.

For some companies, DTC is only 10% of the revenue. What’s more significant to them is their wholesale or retail side. In these cases, we grow their direct consumer channel to fuel the growth of their largest segments in a way that they could never do if they were just retail-focused.

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Important Metrics for DTC
  • Customer Acquisition Cost (CAC)
  • Customer Lifetime Value (CLTV)
  • Average Order Value (AOV)
  • Conversion Rate
  • Retention Rate
  • Churn Rate
  • Incremental Return on Ad Spend (ROAS)
  • Revenue Per Visitor (RPV)
  • Website Traffic
  • Email Open Rate
  • Click-Through Rate (CTR)
  • Cart Abandonment Rate
  • Net Promoter Score (NPS)
  • Refund and Return Rates
  • Gross Margin
  • Cost of Goods Sold (COGS)
  • Monthly Recurring Revenue (MRR)
  • Contribution Margin
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Tools and Channels We Excel In

Strategic Planning

Media Buying

Search Engine Marketing (SEM)

Social Media Marketing

Search Engine Optimization (SEO)

Public Relations (PR)

Website Design and Development

Email and SMS Marketing

Video and Photo Capture

Print and Snail Mail Marketing

Generative AI Tools

Customer Service and Inventory Operations 

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Why Choose SeedX for Your DTC Transformation?

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At SeedX, we don’t just help DTC brands grow—we help them lead. From launching new products to scaling established lines, we specialize in turning ambitious goals into tangible results.

We know meaningful results require more than just strategy; they demand execution from a team with diverse expertise. That’s why our team combines the talents of senior strategists and specialists in marketing and technology to deliver impactful, tailored solutions. With a focus on execution and innovation, we ensure every strategy drives real, measurable success.

Let's Work Together
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See How We Drive
Growth for DTC Brands
Like Yours
Ready to Grow?

Let SeedX be your partner in overcoming challenges and unlocking the full potential of your DTC brand.

The next step in your growth journey starts here.

Contact Us
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Us
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