Many companies still judge marketing success by clicks, conversions, or revenue spikes. The issue is that these numbers can be misleading. Campaigns often look effective in dashboards, but much of that activity would have happened anyway. As a result, companies face problems like:
- False positives: campaigns get credit for customers who were buying anyway
- Budget misallocation: spend flows to channels that look good on paper but don't drive real growth
- Unclear priorities: teams can't tell which tactics generate new revenue vs. simply claim it
- Risk in scaling: without proof of causal lift, increasing spend feels uncertain and high-stakes
